RemZone - Privacy Policy

Privacy Policy

Effective date: 04.09.2025

1. Introduction

This Privacy Policy describes the practices of Badra Sp. z o.o. regarding the collection, use, disclosure, and protection of your information when you visit https://remzone.pl/ (hereinafter “Site”).
If you do not agree with this Privacy Policy, please do not use the Site.

Website Administrator: Valery Melnikov
Email: badracorp9@gmail.com

We reserve the right to update this Policy at any time. The updated version will be published on the Site, with the effective date indicated above. Continued use of the Site constitutes acceptance of the updated Policy.

2. Information We Collect

  • Personal Data: name, surname, phone number, email, and other details provided voluntarily.

  • Technical Data: IP address, browser type, operating system, access times, visited pages. Microsoft Clarity may record user activity for up to 14 months.

  • Vehicle Data: VIN, license plate number, model, service history, diagnostic information.

  • Financial Data: payment method details (processed mainly by third-party payment providers: Amazon Payments, PayPal, Stripe, etc.).

  • Mobile Device Data: device ID, model, manufacturer, geolocation.

  • Third-Party Data: information received when linking accounts or using social media.

  • Video Surveillance: recordings in service areas (entrances, parking, customer zone). Stored for 14 days, available only to authorized staff, may be shared with law enforcement when required.

3. Legal Basis for Processing

  • Consent – e.g. for newsletters or marketing.

  • Contractual Necessity – to perform services, diagnostics, or repairs.

  • Legal Obligation – tax and accounting compliance.

  • Legitimate Interests – fraud prevention, service improvement, security.

4. Use of Information

We use collected data to:

  1. Provide and improve services.

  2. Process payments and manage accounts.

  3. Communicate with you.

  4. Prevent fraud and ensure security.

  5. Conduct analytics and statistics.

  6. Deliver marketing content (with your consent).

  7. Comply with legal obligations.

5. Data Subject Rights (GDPR)

You have the right to:

  • Access your data.

  • Request correction.

  • Request deletion (“right to be forgotten”).

  • Restrict processing.

  • Request data portability.

  • Object to processing (especially marketing).

  • Withdraw consent.

6. Data Sharing

Your data may be disclosed:

  • To authorities (when required by law).

  • To affiliates and business partners.

  • To advertising and analytics providers (with consent).

  • In case of company sale, merger, or reorganization.

Transfers outside the EEA are made only to countries with adequate data protection or under binding agreements.

7. Cookies & Analytics

We use cookies (session, persistent, third-party) and tools such as Google Analytics, Microsoft Clarity, Meta Pixel, TikTok Pixel, etc. to analyze traffic and optimize services.
You can disable cookies in your browser, but some features may not work properly.

8. Security

We apply administrative, technical, and physical safeguards (incl. reCAPTCHA, Cloudflare). However, full security cannot be guaranteed. In case of a data breach, affected users and authorities will be notified according to GDPR.

9. Children

We do not knowingly process data of children under 16 without parental consent. If such data is discovered, it will be deleted immediately.

10. Contact

For any questions regarding this Policy, contact us at:
Email: badracorp9@gmail.com